Client Stories

Initiatives and results

We have worked with our customers in Government agencies and Commercial businesses across Australia in delivering these results.

Below is a selection of some of our client stories – how they worked with us, what benefits they realised and what problems were solved. They are broken down by the services we provide so you can focus on the stories of most relevance to you.

Our key services are:
Enterprise PowerBI – enabling Enterprise wide self service BI
Modern Data Platform – bringing your data estate to the cloud
Automation Initiation – support beginning your RPA journey
All Automation Initiation Enterprise Power BI Modern Data Platform

Talos Power BI Showcase – Civica Pathway Reporting

Talos applied its experience working with Councils to create a view of how enquiries were being brought to council's attention. It also looked at how quickly enquiries and appliations were being addressed.

Details Here

Asset Compliance Assistant Robot

Our customer was a large telecommunications company operating across Australia and New Zealand who needed a way to outsource the mundane task of gathering files and photos for over 1000 radio sites in Australia.

Details Here
UiPath | Big-IP Edge VPN Client | Excel

Compliance Processing Robot

Our customer was a large pharmaceutical company who required a rigorous process to meet regulatory requirements around documenting customer communications.

Details Here
PowerAutomate | Adobe Sign | SharePoint

Customer Data Cleaning Robot

Our customer was a local council in Victoria who needed to undertake significant customer data cleaning as they were building a single customer view to help them better serve their ratepaying community.

Details Here
UiPath | TechnologyOne | Objective Connect | Dynamic CRM | SQL Server 2016

Customer Data Migration Robot

Our customer was a large, aged-care provider based in Victoria who urgently needed to onboard over 1000 customers into their CRM to ensure uninterrupted continuity of aged care services.

Details Here
UiPath | Dynamics CRM

Customer Onboarding Robot

Our customer was an aged care provider based in Victoria interested in a customer onboarding robot to automate their existing customer onboarding process without incurring significant costs or disruption to their business.

Details Here
UiPath | Civica Carelink | Citrix

Customer Report Generator Robot

Our customer was a large private health insurance provider based in NSW who needed to improve their month-end process efficiencies.
Details Here
UiPath | HAMBS

Data Transformation Attended Automation

Our customer was an education provider based in Victoria who had a very time-consuming data transformation process.

Details Here
UI Path | SAP

Document Auto-Population Automation

Our customer was a government environmental agency based in Queensland who had a very time-consuming and manually-driven document management process.

Details Here
Power Automate | SharePoint | SQL Server | PowerShell

Finance Reporting Robot

Our customer was an international language testing provider based in Victoria who had a very time-consuming and manually-driven financial month-end process.

Details Here
UiPath | Azure Storage | Chrome | Stripe | WooCommerce | eWay

Invoice Processing Robot

This customer for Invoice Processing Automation was a large metal manufacturer based in Queensland, with multiple branches which each had separate finance processes and staffing.

Details Here
UiPath | Pronto | DocFlow

Local Council NOA Property Transfer Automation

Our customer was a local council in Melbourne who had a very time-consuming Notice of Acquisition (NOA) property transfer process. Like all councils, this process was mandatory, standardised and frequent.

Details Here
UI Path | Technology One | Office 365

Manufacturer RFQ Quote Creation Automation

Our customer was a parts manufacturer in Queensland who had a very standard Request For Quote (RFQ) quote creation process. Like all manufacturers, this process was heavily standardised and infrequent.
Details Here
UI Path | SAP

Purchase Order Processing Robot

Our customer was an aged-care provider based in Victoria who required a way to move data between two disparate systems as part of the purchase order creation process.

Details Here
UiPath | Urbanise | Basware

Talos PowerBI Showcase – RPA Process Analyser

Our interactive analyser is a custom designed tool that allows users to simply input a few values that apply to a specific process, and determine whether that process is a good candidate for automation, as well as the calculated benefits of automating it.
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Talos PowerBI Showcase – RPA Use Case Finder

The RPA Use Case Finder is a free, interactive tool built with PowerBI that lists common examples of existing automation opportunities by industry.

Details Here

Talos RPA Showcase – Council Email Triage

Council Email Triage is a manual and time intensive task. The inbox receiving inbound communication handles Development Applications, Pet Registrations, General Enquiries and a fair amount of spam.

Details Here
UiPath | Azure Machine Learning

Azure Data Platform Modernisation – Travel

Our customer is a global travel agency providing holiday tours, serving customers directly and through a network of travel agents. They were coming to a decision point on how to manage their sales reporting capability.

Details Here
Power BI | Azure SQL DB | Azure DF/DC/DevOps |

Council PowerBI Governance

Our customer is a forward looking Council in Victoria who were looking to make more use of data as part of their decision making processes.

Details Here
Power BI

Council Single View of Customer

Our client is a Council based in Victoria. They were having difficulty providing a single point of resolution for customer service issues. Customer details and interactions with Council were not interconnected.
Details Here
Azure SQL | Azure DF | Power BI

D365 FinOps PowerBI

A State-owned Corporation had implemented Microsoft Dynamics 365 for Finance & Operations (D365 FinOps) as its new ERP system which used D365 FinOps PowerBI reports to deliver summary information.

Details Here

Data Automation for Power BI – Engineering

An environmental engineering company that specialises in cleaning of hazardous environments needed a solution capable of ingesting multiple cross-site lab reports, consolidating them into one format.
Details Here
Power BI | MS Outlook | Azure LA/BS |

Government Analytics Architecture

We worked with a department in the Government of Australia that was running on a Protected Network. The department had a significant Microsoft BI footprint in place with opportunities for extensive utilisation.

Details Here
SQL Server 2016 | Talos Proprietary tools

Government PowerBI Governance

A Federal Government body had decided to roll out Power BI as an Enterprise reporting tool. The aim was to enable self-service reporting and empower users to manage their own content without relying on a central IT resource.

Details Here
Power BI

Inventory Management Dashboard – Komatsu

Komatsu Australia is a market leading supplier of earthmoving equipment, parts, and service for the mining, construction and utility industries.

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Power BI

Museum Data Platform Modernisation

Our client is a museum that hosts hundreds of thousands of visitors every year. The key reporting activities for the museum are to track visitors and manage its vast collection of artefacts.

Details Here
Power BI | Azure SQL DB | Azure DF/DC/DevOps

Museum Power BI Reporting

This Museum was using Power BI to produce reports from a replica of their main booking system to monitor general attendance and that for special events.

Details Here
SQL Server | Power BI

PowerBI Reporting – Manufacturing

Our client is a division of a Global packaging manufacturer that operates across Asia Pacific. They were rolling out a new ERP across a large portion of the business – QAD 2014 – to standardise and centralise their business processes across their many production sites

Details Here
ERP | Data Warehouse & Reporting

Power BI Reporting – Pharmaceutical Sales

Our client is a global pharmaceutical company that specializes in skincare products. They were generating their critical daily and monthly sales reporting using Excel.

Details Here
Power BI

Property PowerBI Reporting

Our client is an ASX listed property development group that specialises in commercial property management. They need up to date performance figures across their properties as their business is short-term and seasonal and reacting quickly to manage pricing and staffing levels are essential to ensuring profitability.

Details Here
MS Flow | MS OneDrive | MS Power BI

Residential property developer

Our client is a residential property developer that has built homes for thousands of people across Australia. Careful cost management of the construction process is essential to ensure profitable and timely delivery of each of their clients’ dream homes.

Details Here
SQL Server 2016 | Talos Proprietary tools

Talos PowerBI Showcase – Retail Solution

Talos applied its experience working with retail companies to create a powerful forecasting tool. It uses several different prediction models to provide retail planning professionals with useful insights.

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Talos Power BI Showcase – Water Monitoring

Monitoring Water Quality is a key activity for Water Processors. The data to do so often comes from multiple systems that are not connected. We used Power BI to present the whole picture in a single pane of glass.

Details Here

Utilities Power BI Governance

Our client is a major utilities company operating in Australia. 

Details Here
Power BI

Council Data Migration Automation

Our customer was an council based in Tasmania who had to undertake some TechnologyOne Data Migration.

Details Here
TechnologyOne | Power Automate | Dataverse | Sharepoint Online

TECHNOLOGY PARTNERS

Our partners including Microsoft, UiPath, Databricks & Profisee enable us to deliver business outcomes using best of breed technologies and solutions.

Automation & Analytics Technologies for Business

Our Solutions

Enterprise Power BI
Enterprise Power BI
Self Service Analytics

Enable self service analytics to meet the needs of the whole organisation with our proven methodologies.

CASSIE
CASSIE
Customer Assistance Expert

Specialising in all customer-related processes, she has been trained to quickly learn specific customer processes.

Automation Initiation
Automation Initiation
Your automation journey

Using our EPIC methodology guiding you to deliver outcomes quickly and cost effectively.

Modern Data Platform
Modern Data Platform
Build Data components

Build, test and implement Data Platform components - secure, efficient, flexible and cost effective.

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