Scenario

Our client is a major utilities company operating in Australia. They had selected Power BI Premium as their corporate reporting platform as part of their drive to become more data driven. A major investment had been made in building out a corporate data platform. Power BI had been widely and enthusiastically adopted in some areas but significant gaps remained.

Challenge

The Business Intelligence team were facing issues in getting broad and deep adoption for the reporting platform. This stemmed from 3 core issues. Firstly, technical management of the platform had been evolutionary, so configuration and management was very ad hoc and lacked consistency. Second, the business user base were creating their own operating models in pockets, leading to challenges such as workspaces proliferating and data flows consuming the capacity resources. Lastly, there was no agreed method for driving enablement, so adoption arose organically only within teams that had interest and capacity to do it themselves.

Solution

The customer approached Talos to deliver their Power BI Governance offering to get the guidance they needed to resolve these issues. Using tools from the Plan stage  of the PEBBLE Enterprise Power BI Methodology we worked collaboratively with the customer to find resolutions for these issues. Together we produced an extensive document containing guidelines on:

  • A clear operating model for users of the platform, covering subjects such as data sources, user access & security controls
  • Technical platform management and configuration that aligned with their objectives and the operating model
  • A roadmap for driving training and enablement across the organisation
Outcome

The client now had an agreed rulebook on how to operate the Power BI solution. This uplifted the security of the solution as access and roles were clearly defined -  and enforced where required at a technical level. They had a model to use to drive adoption through both internal enablement activities and structured training. This was then translated by the client into a program of activities to use Power BI to drive the organisations ambition to use data more as part of its decision making processes.

Technology

Automation & Analytics Technologies for Business

Our Solutions

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Local Government Efficiency
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Australian councils face backlogs, staff turnover, and rising community expectations. We help you improve service delivery and operational efficiency through process automation — integrated with TechnologyOne, Civica, and Pathway.

Data Platform & Analytics
Data Platform & Analytics
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Talos helps organisations build modern data and analytics platforms using Databricks, Microsoft Fabric and Power BI. We work from strategy through implementation, ensuring you get value from the platform without unnecessary complexity.

Jet Analytics
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Jet Analytics

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