Our customer was an aged-care provider based in Victoria who required a way to move data between two disparate systems as part of the purchase order creation process. Due to technical limitations, an integration solution was not possible, however it was crucial that they kept their existing systems and maintained their existing purchase order process activities.
The solution had to be an exact match of the current process, and had to demonstrate cost-effectiveness against other potential solutions. With this in mind, it made sense to automate this process, as it not only ensured that the process was going to be preserved, but would also deliver value in terms of cost-effectiveness and efficiency.